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11/03/2011: TSM vault intermittant due to HE.net outages

Posted: Mon Oct 03, 2011 11:42 pm
by Basilica
A provider that is in the path between TSM and the vault has been continuing to have outages today. This has been causing the vault connection to go up and down. The provider in question is working on the issue.

Re: 11/03/2011: TSM vault intermittant due to HE.net outages

Posted: Mon Oct 03, 2011 11:49 pm
by NESchampion
Thanks for the heads up. :)

Re: 11/03/2011: TSM vault intermittant due to HE.net outages

Posted: Mon Oct 03, 2011 11:58 pm
by Blindhamsterman
indeed, thanks for letting us know!

Re: 11/03/2011: TSM vault intermittant due to HE.net outages

Posted: Tue Oct 04, 2011 3:48 pm
by Curmudgeon
One of the potential issues of intermittent Vault connections is the possibility that your Character File might be inadvertently duplicated. Players should pay attention to the following symptoms:

1) PC seems to be missing XP earned.
2) PC either missing items acquired recently, or still has items sold or disposed of previously.

If you notice any of the above symptoms, you are advised to stop playing and contact HDM Curmudgeon, EADM Swift, or ask in Chat for someone with Vault access to have your Vault folder checked.

Basilica, thanks for hosting TSM, and thanks for the alert. Please let us know when the situation has been resolved.

Re: 11/03/2011: TSM vault intermittant due to HE.net outages

Posted: Wed Oct 05, 2011 4:22 am
by Basilica
Things appear to have returned back to normal, haven't seen any indications of further problems with transit through HE for the past 14 hours or so.